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Taxes & Customs Disclaimer
Please note that while most orders are fulfilled locally thanks to Gelato’s global production network — which helps minimize customs and import fees — there is still a possibility that your order may be subject to local taxes or customs duties, depending on the laws in your country. These fees, if applicable, are the responsibility of the customer.
Refund Policy
All products sold on this website are made-to-order and printed on demand, based on the customer’s selected specifications. Each item is therefore customized and produced individually for you.

As a result, we do not accept returns, cancellations or refunds once an order has been placed. This policy is in accordance with EU consumer regulations, which allow exceptions to the right of withdrawal for made-to-order items.